Global Ambassadors

ICC International is the only international, non-profit, independent certifying body for the career services industry. It ensures that the expertise and experience of those who provide career services to the buying public meet appropriate standards, as evaluated and verified by recognized leaders of the profession.

Global Ambassadors are selected by acclimation of the Board of Governors and include recognized leaders in business, government and academia, as well as career services, who share insights and information, discuss issues and provide input related to the global marketplace to enhance the work of the Institute.

Chair Jean Erickson Walker, CMF Past Chair of ICC International Pathways/ OI Partners Inc. Portland, OR–USA jwalker@oipartners.net Skype ID: Jeangwalker	Co-Chair Kathy H Blanton, CMF Chair of ICC International The Regency Group, a CPI firm Brentwood, TN–USA kathyhblanton@comcast.net Skype ID: kathy.blanton
Robin Ball Managing Partner OI Partners Hong Kong & Beijing Hong Kong–CHINA 852 2817 6807 Hong Kong Office 86 10 6463 0800 Beijing Office Skype ID: robinball1	Claire Coldwell, CMF Swindon, Wiltshire–UK 44 1793 784 992 claire@adastra-cm.com
Tony Crosby, CMF Associated Career Management Australia Melbourne–AUSTRALIA tcrosby@career-manage.com.au	John Fitzgerald Director, Harmonics Dublin Dublin–IRELAND +353 (0)1 894 2616 john@harmonics.ie
China Gorman, CMF Las Vegas, NV–USA 720 232 9935 chinagorman@hotmail.com	Nick Hawkins, CMF Past Board of Governors/Founder ICCI Hildenborough, Kent–UK 44 1732 832 323 NJHawkins@aol.com
Paul Heng, CMF NeXT Career Consulting Group, Asia Singapore–SINGAPORE paulheng@nextcareer.net	Jutta König, CMF Clinical Psychologist Loosdrecht–The Netherlands 00 31 35 577 9975 j.konig@vanede.nl
Spencer Liles, CMF Promark/Ol Partners Cincinnati, OH–USA liles@promarkoi.com	Bruncha M Milaszewski, MA, CMF Training and Workforce Development Consultant Certified Level A and B Workplace Assessor Capita -Global FZE Abu Dhabi–UAE 971 50 561 5497 brncha@hotmail.com
Dave Opton ExecuNet Founder and CEO Norwalk, CT–USA 1 800 637 3126 dopton@execunet.com Skype ID: Dave41039	Maribeth D. Renne, CMF Chair, Communication & Engagement Division Medford, NJ–USA 609 953 8853 maribeth@maribethdrennecmf.com
Donald M. Smith, CMF Donald Smith Career Coaching and Consulting 15 Lydia Court Toronto, Ontario–CANADA 416 465 9779 416 465 4264 Fax don.smith@sympatico.ca Skype ID: donaldsmithgodan	John Taylor Director, Transition & Career Management SA de CV Mexico City–Mexico 011 52 55 5661 2664 Jtaylor@transitionandchange.com
Monisa Wan FNAO Consulting Hong Kong–CHINA 852 2818 1965 monisa@fnao.com.hk

Robin Ball

Hong Kong–CHINA
Managing Partner, OI Partners Hong Kong & Beijing
852 2817 6807

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Robin has over 30 years experience of both managing operations and developing people. Following a first career in the Royal Navy, he specialised in Human Resource Development and worked in a range of industries from oil services to travel. He founded MDS in Hong Kong in 1995, followed by OI Partners Hong Kong (part of the world's largest career consulting partnership) in 1998.

In the last 10 years MDS has grown into a specialist supplier of leadership training and executive coaching programmes. Robin is the MBTI® lead trainer for the region and MDS became the Representative Office for Consulting Psychologists Press (Asia Pacific) in 2000. The company opened its Beijing office in 2002, became a centre of excellence for the LEA 360® in 2005, and the China distributor for the Miller Heiman sales training programmes in 2009. The company now has leadership trainers and executive coaches in more than 12 cities in the region.

Robin is a specialist trainer and coach for senior management teams. He has a particular focus on leadership and teambuilding for top teams and is an expert in cross-cultural management. He is also an experienced facilitator of strategy retreats and conferences and a skilled facilitator of experiential learning exercises.

Robin works with global companies operating in Greater China. His clients include Deloitte, Microsoft, DHL Logistics, HSBC and many others.

Robin has a first degree in Chinese Studies from the University of Leeds and has lived and worked in Hong Kong, Singapore, Taipei and Beijing. He has a Post-graduate Diploma in HRD from South Bank University (London) and a Master of Management degree in HRM from Macquarie University (Sydney). He is a member of the Chartered Institute of Personnel and Development (UK) and the Institute of Human Resource Management (HK). Robin is a certified practitioner of the following instruments:

• MBTI® Step I and II (plus Master Trainer)
• FIRO-B® (plus Master Trainer)
• Leadership Effectiveness Analysis LEA 360®
• Emotional Quotient Inventory®

Kathy H Blanton, CMF

Brentwood, TN–USA
Chair, Board of Governors
615 837 2897
kathyblanton@regencycg.com

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Kathy has served on the ICC International Board of Governors since 2005, holds an M.Ed in Human Development Counseling from Vanderbilt University and a BA in Psychology from the University of South Carolina.   She and husband, Steven live in Brentwood, Tennessee, adjacent to Nashville.

Claire Coldwell, CMF

Swindon, Wiltshire–UK
44 1793 784 992

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Claire has wide experience of providing career coaching to middle and senior managers and outplacement support at all levels and across all business sectors.

She has extensive experience in using personality-profiling tools with individuals and teams in order to enhance self-awareness and working relationships.

A published author, she also writes articles for Web and journals.

Claire is a member of the British Psychological Society, the Association of Business Psychologists and the Association of Career Professionals International.

Certified as a Career Management Fellow with the Institute of Career Certification International, she is committed to raising standards for career professionals worldwide.

Tony Crosby, CMF

Melbourne–AUSTRALIA
Associated Career Management Australia
tcrosby@career-manage.com.au

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Tony is recognised as one of Australia’s leading career management professionals and author, having successfully assisted thousands of clients, lectured at university level on career management techniques and appeared as an expert witness in career related matters.

Tony has been in career management & outplacement since 1996 after over twenty years at CEO level (embracing financial services, technology, retailing, recruitment and business consulting).

• Associated Career Management Australia (Tony’s company) is focused on the delivery of quality products and services in the human resource management areas of career transition management and corporate outplacement.The underlying philosophy is to provide personalised and targeted career development services, plus the ongoing management and support to ensure achievement of all desired outcomes.
• Tony is a Fellow of the Career Development Association of Australia and a member of the Association of Career Professionals International; and is the only career development practitioner in Australia to have achieved the Institute of Career Certification International - “Career Management Fellow” status.

John Fitzgerald

Dublin–Ireland
Director, Harmonics Dublin
john@harmonics.ie

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John is one of Ireland’s leading career coaches and specializes in working with professionals being made redundant from corporate Ireland. www.harmonics.ie

John set up Harmonics in 2006, but comes with 10 years experience as a career coach. Harmonics help individuals within organizations and private individuals to grow and develop their careers. The business now has 7 full time people and 14 associate career coaches nationwide. John has facilitated hundreds of career workshops and coached over 300 people on one to one programmes through career change in the last 10 years when they were faced with redundancy or unemployment. His work has consistently shown him that each individual has the ability and talent to transition their careers but few have the belief. John’s view is that for Ireland to recover we all have to develop a ‘self employed mindset’. We have to become Leaders of our own career direction whatever the circumstances and build new futures even if we see little hope on the horizon.

John’s company Harmonics work with corporate clients such as O2, Diageo, Musgrave, Superquinn, Jacob Fruitfield, Danone, Tyco ,Mercer and Carphone Warehouse when they make people redundant. John’s has written “Managing Your own Career” and “Self Marketing for Success” which are used by participants on Harmonics ‘Career Transition Programmes’. John is a passionate public speaker and his work on career change is regularly featured in the media and he has contributed to The Tubridy Show, The Pat Kenny Show, Matt Coopers Show “The Last Word” and Gareth O Callaghan on 4 FM. He recently featured on The Afternoon Show’s Career Clinic series over a series of weeks. John has just finished filming an observational documentary series where he career coaches 6 unemployed people over a six month period. The programme “Rising after Redundancy” will air in early May 2010 and will be shown on RTE One as a 6 week series. John feels this programme will show the viewing Irish public, there is hope but that career change is not an instant quick fix and needs huge determination. John has recently been commissioned to write his first book on career change which will be published in October 2010.

China Gorman, CMF

Las Vegas, NV–USA
720 232 9935
chinagorman@hotmail.com

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China Miner Gorman is the Chief Global Member Engagement Officer of the Society for Human Resource Management (SHRM), the world’s largest association devoted to human resource management.

SHRM’s mission is to serve the needs of human resource (HR) professionals by providing the most current and comprehensive resources, and to advance the profession by promoting HR’s essential, strategic role in business success. The Society, which was founded in 1948, represents more than 250,000 individual members in over 140 countries, and has a network of more than 575 affiliated chapters in the Untied States, as well as offices in China and India.

For more than 25 years, China has held strategic leadership roles in the human capital services industry. Her expertise in business strategy, market-share growth and new business development has enabled her to successfully lead organizations through turnarounds and rapid growth cycles, as well as through business slowdowns, with exceptional results.

Prior to joining SHRM, China was president of DBM North America and had overall management responsibility for selling and delivering human capital transition services to DBM clients and customers in the United States and Canada.

Before DBM North America, China served as Chief Operating Officer and then president of Lee Hecht Harrison (LHH), a global leader in providing career transition, leadership development and career management consulting services. China led the global operations for this $250 million division of Adecco, which became the performance leader in its industry. During her tenure, China established LHH’s first global strategy leading to the expansion of its European operations, and led the establishment of the industry’s first virtual delivery capability.

China has traveled extensively—throughout the United States and abroad—addressing business, professional and corporate groups on topics related to leadership, successful career management and leading organizations through change. She currently serves on the boards of the Chicago-based Council for Adult and Experiential Learning (CAEL), Jobs for America’s Graduates (JAG), and the SHRM Foundation.

A native Midwesterner, China earned a bachelor’s degree from Principia College in Elsah, Ill. She has completed significant post-graduate work in Organizational Development.

Nick Hawkins, CMF

Hildenborough, Kent–UK
Past Board/Founder ICCI
44 1732 832 323
NJHawkins@aol.com

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Nick Hawkins was educated at Cambridge University, England, gaining first class honours in Engineering, and later at the Harvard Business School.

The first 25 years of his career was in manufacturing industry, 22 in the family rope manufacturing business, which became a PLC quoted on the London Stock Exchange.  This firm was taken over in 1983 and two years later Nick left and joined the Career Services company, ICM CareerCare Ltd, where he worked until Christmas 2002 as Senior Consultant and Director of Training, he is now an Associate of Rialto in London.

He has worked successfully with a wide range of individuals from new graduates to Chairmen and senior directors of large corporations.  Nick was also a non-Executive director of a major public utility for 9 years in the 1980s.

Internationally, until June 2003 Nick was UK President of ACP International and was on the World Council until April 2005. In 1995 he became the UK’s first accredited Fellow of ICC International and was a Governor, until April 2009.

He is happily married with 3 grown-up and married children, and 9 grandchildren.

When not working he plays bridge well and golf enthusiastically, off a handicap of 18.  As a sideline he makes documentary video films.  He is also a travel enthusiast but has not yet managed to get to Antarctica.

Paul Heng, CMF

Singapore–SINGAPORE
NeXT Career Consulting Group, Asia
(65) 6323-6626
paulheng@nextcareer.net

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Paul is certified as an Associate Certified Coach (ACC) and a career coach (CMF) by the International Coach Federation (ICF) & Institute of Career Certification International (ICC, Int’l) respectively. He has been managing his coaching practice since 1999.  Singapore-based, Paul services the needs of his corporate clients within the Asia Pacific region. He is well networked globally and his views on career and HR-related issues are often solicited by the mass media.

Jutta König

Loosdrecht–The Netherlands
Clinical Psychologist
00-31-35-577-9975
j.konig@vanede.nl

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Jutta König was born in Washington DC and grew up as a global nomad in France, Australie, Zimbabwe, Germany and the Netherlands.

After graduating at the German School of The Hague she studied clinical psychology at Leiden university.

In the first ten years of her career she worked as a curriculum innovator at the medical faculty of Maastricht University, in information technology at the polytechnic in Leeuwarden and at a postgraduate school for health professionals. In this period she completed her postgraduate course in Gestalt psychotherapy in Germany, where she worked as trainer while working as a psychotherapist in private practice. In 1994 she moved with her husband and three sons to Singapore where she worked as a psychotherapist coach and consultant with the international community in Singapore.

Since 2000 she works as a career consultant and psychologist with Van Ede and Partners in Amsterdam and in private practice as a psychotherapist.

She is currently working on a PhD about “Moving Experience” the development of multicultural identity.

Spencer Liles, CMF

Cincinnati, OH–USA
Promark/Ol Partners
1 513-768-6500
liles@promarkoi.com

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Career History

• Procter & Gamble, a career in senior management - worldwide product development, strategic planning, and marketing assignments
• Developed global model for P&G subsidiaries’ strategic planning          
• Led two-year Corporate Team to develop strategic plans for P&G’s Health Care category
• Managed Product Development Programs for market-leading innovations worldwide.
• Thomas More College, Adjunct Professor of International Business Management for over 10 years, to graduate and undergraduate students
• Recognized as Outstanding Faculty for excellence. Nominated by College for national award as exceptional adjunct professor

Boards

• Association of Career Professionals International
• President of Cincinnati Chapter, which was recognized as Best Chapter worldwide; Treasurer of International Board of Directors; Chairman of 2003 International Conference
• Cincinnati Symphony Orchestra
• Board of Trustees, Secretary and Committee Chair; Member of Strategic Plan Leadership Team
• President of 1200 member volunteer association
• United Way, Division Chairman
• The  Boy Scouts, District Leader
• Glad House, Board of Directors

Certifications

• Expert Level Certification in Harrison Assessment TM
• Certified Interpreter of the Meyers Briggs Type Indicator (MBTI)

Education

• MBA, Xavier University, Cincinnati, OH
• B.S., Chemical Engineering, Univ. of South Carolina

Bruncha M Milaszewski, MA, CMF

Abu Dhabi–UAE
Training and Workforce Development Consultant
Capita -Global FZE
971 50 561 5497
brncha@hotmail.com

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Bruncha holds the position of General Manager, Consulting and Training for Capita-Global FZE, and serves as a Senior Consultant, Assessor and Trainer for the organization.

Bruncha has 15 years of workforce development experience at tertiary level educational institutions both in the USA and the UAE.  She has designed and delivered specialized training in leadership capacity building, soft skills, job search, resume writing and interviewing skills.

Previous to her time in the higher education sector, Ms Milaszewski was the owner of CareerCrafters, a career management consulting firm the USA and provided her service to 2 major outplacement firms in Texas, USA.   Not only has she has designed and managed career centers for major organizations, she specialized in offering personalized attention to fresh graduates and career changers to help find then find both success and satisfaction in the world of work. Bruncha is a Fellow Practitioner of the Institute of Career Certification International in the USA.

David B. Opton

Norwalk, CT–USA
Chief Executive Officer and Founder, ExecuNet
1 800-637-3126

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David Opton is Chief Executive Officer and Founder of ExecuNet (www.execunet.com), the leading Internet-based center for executive career management.

Since founding ExecuNet in 1988, Mr. Opton has used his 40+ years of experience in Human Resources to develop and grow what has become the nation’s premier career and business network for executives and senior managers with salaries above $150,000.

Headquartered in Norwalk, Connecticut, ExecuNet has served more than 450,000 executives from around the world. Currently, more than 15,000 companies and executive recruiters use ExecuNet to list over 25,000 executive job postings annually.  In addition to these postings, ExecuNet also provides the latest information on salaries and market trends; and publishes three newsletters covering the latest tips, tactics, strategies, and resources for executive career management, and member networking.

Prior to founding ExecuNet, Mr. Opton served as Vice President of Personnel for Sterling Drug International, an operating unit of 14,000 employees and over $1 billion in revenue.

From 1971 to 1983, Mr. Opton held several executive positions in Xerox Corporation’s domestic, international, and corporate operating units.

A widely recognized executive career management expert, Mr. Opton is regularly quoted in The Wall Street Journal, The New York Times, BusinessWeek, Fortune, Fast Company, and other leading business publications. 

Mr. Opton received his BA from Indiana University.  He is a former President of the New Haven Jaycees and has served on the Board of Trustees for the Hopkins School in New Haven.

Maribeth D. Renne, CMF

Medford, NJ–USA
Chair, Communication & Engagement Division
1 609 953 8853
Maribeth@MaribethDRenneCMF.com

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Maribeth D. Renne, C.M.F., a Leadership Coach and internationally certified Career Management Fellow, brings more than 15 years experience coaching and empowering individuals on paths to greater career and leadership success. With 25 years of accomplishment in the corporate and non-profit sectors, Maribeth has collaboratively directed professional teams in providing coaching and counseling services and in ensuring effective operations and quality standards, and has developed and led various career development seminars, meeting the varied needs of individuals as they move up to next levels in their careers. She is Past-President of the Philadelphia Chapter of the Association of Career Professionals International (ACP International), and Chairman of the Career Management Committee for Tri-State Human Resource Management Association (Tri-State HR). She is a 2009 Delaware Valley HR Person of the Year Nominee. Her practice is headquartered in Medford, NJ, and she serves the Greater Philadelphia, Manhattan, Southern New Jersey, and Delaware regions.

Donald M. Smith, CMF

Toronto, Ontario–Canada
Coaching and Consulting, Donald Smith Career
416 465 9779
don.smith@sympatico.ca

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Fortunately, Don was recruited and trained by Murray Axmith and worked with him for over 20 years as a senior outplacement (career transition) consultant. He is now an independent career consultant in Toronto. He has an M.S.W. degree and is Canada's first earned Career Management Fellow (CMF). Don is qualified with the Myers Briggs Type Indicator (Step 1 and 2), the Strong Interest Inventory and the Birkman First Look. Currently he is a member of the Board of Governors with the Institute of Career Certification International, serves on the Ethics Council of the Association of Career Professionals International and is Secretary for the ACPI Toronto Chapter Executive.

John Taylor

Mexico City–Mexico
Director, Transition and Career Management SA de CV
011 52 55 5661 2664
jtaylor@transitionandchange.com

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John Taylor is a successful business executive with broad experience in strategic and hands-on management and consulting in different countries and industries, always focused on profitable business results achieved through team and colleague development.

He established two consultancy and training firms, Transition and Change Management and Transition and Career Management,  jointly “TCM” , where he acts as President and Sr. Coach. TCM is a proud member of OI Partners, Inc. and exclusively represents The Innis Company, experts in Transition and Career trends.

John is a bilingual and seasoned bicultural coach and currently heads the TCM team in developing and implementing practical coaching solutions. He also works with executives and companies facing difficult transitions. He has worked with many executives in transition and is well versed in the corporate environment and can readily link coaching initiatives to specific business needs. Coaching assignments have included Avaya ,Cadbury ,Coca Cola, Fedex, Nutrilite Inc, Pfizer, Grupo Kuo S.A. de C.V and the University of Monterrey (ITESM) among others.

At Warner Lambert Co. John had a successfully extensive career, where he dramatically improved the level of Financial and IS/IT business support in various country assignments,  relocated and fully integrated two previously stand-alone consumer businesses, supported various business initiatives namely the launching of new products, and the expansion of confectionery distribution using third party brand distribution.

John was appointed WL integration coordinator for the Pfizer acquisition taskforce in Italy, he was selected and trained as part of the WL leadership initiative working in a multinational and discipline group on major global Pharmaceutical business issues, and he successfully promoted colleague development in Finance and IT in Italy through targeted hiring, talent identification, and early in role business experience.

At the start up WL office in Prague, he set up financial and legal activities for the Adams’ confectionery business in Poland, Czech Republic, Hungary and later Russia and facilitated the business start-up and major confectionery brand launches.

While working for WL in Mexico, John was in charge of marketing all Adams’ brands in Mexico, launching new products, devising and working on successful brand strategies, and was a key participant in a USA/Mexico product harmonization project.

John is a Fellow of the Institute of Chartered Accountants in England and Wales and has a B.A. in Economics, Hons . Manchester University (Owens).

Jean Erickson Walker, CMF

Portland, OR–USA
Past Chair, Board of Governors
503 221 8747
jwalker@oipartners.net

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Jean Erickson Walker, Ed.D., CMF, has extensive experience in career management services gained over twenty years in Career Counseling, Leadership Development, Management Consulting and Outplacement. Her practice is focused on Executive Coaching and Leadership Team Development.

Jean has been internationally certified as a Career Management Fellow (CMF) since 1996 by ICC International and currently serves as Past Chair of the Institute.

A featured presenter and keynote speaker providing insights and innovative strategies for turning today’s workplace challenges into tomorrow’s opportunities, she is also the author of  The Age Advantage: Making the Most of Your Midlife Career Transition (Putnam/Penguin, Sept. 2000).

Monisa Wan, CMF

Hong Kong–CHINA
852 2818 1965
monisa@fnao.com.hk

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Monisa holds a BBA degree with major in Personnel Management and a MBA degree from The Chinese University of Hong Kong; and the Professional Diploma in Corporate Governance & Directorship.  She earned the ACCA Graduate status in 1994.  She is certified as Global Mobility Specialist (GMS) under Worldwide Employee Relocation Council, USA; Global Remuneration Professional (GRP) under WorldatWork, USA as well as a Certified Compensation Professional (CCP), the American Compensation Association, USA.  

Before moving on to her consulting career, Monisa dedicated over 28 years as a senior human resources practitioner for global and local organizations including SWIFT, Manulife, Hong Kong Monetary Authority, Deloitte, Gucco Group and Dao Heng Bank Group, after her first 10 years in the industrial sector.  Her extensive experience covers the Asia Pacific region, involves in robust growth and penetration of new markets in particular.  Her sound judgment, multi-cultural exposure, leadership and wealth of knowledge in people areas contribute to the organizations she serves, especially during this time of globalization.

Key people projects she has led, naming a few, are organizational alignment survey, cultural change & integration, management development program design & implementation, talent management program global rollout, executive assessment & coaching.

Monisa is a Fellow member of the HKIHRM.  She serves as Chairperson of Minimum Wage Task Force since 2009, Chairperson of Mandatory Provident Fund (MPF) Task Force (1997-2008) and member of the Data Protection Committee since 1993.  She was the Chairperson of the Organizing Committee for 2007 HKIHRM Annual Conference and the advisor for 2008.  She is elected as Council Member since June 2006.

She is a Member of Hong Kong Institute of Directors and an Affiliate member of ACCA.

Born and raised in Hong Kong, Monisa is proficient in both English and two Chinese languages - Cantonese and Putonghua.